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Medical Receptionist

As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.
We have a receptionist opening in our West Hills office.
1. Keep work area, lobby & conference rooms neat and organized.
2. Answer all incoming calls in a pleasant and professional manner, route to the appropriate person and/or take message.
3. Greet all walk-in traffic in a pleasant and professional manner, determine whom they need to see and call that person to the front to meet their visitor.
4. Smile and make eye contact when greeting patients and other customers.
5. Demonstrate care, concern and courtesy when interacting with all internal or external customers.
6. Display warm and pleasant personality, emphasizing tact, empathy and patience.
7. Display professionalism, good judgment, maturity and fairness when interacting with others.
8. Ability to handle a multitude of assignments, meeting all given deadlines
9. Responsible for incoming/outgoing schedule of personnel and visitors log.
10. Responsible for incoming/outgoing packages (UPS, FedEx) and package log.
11. Maintain conference room calendars/schedules.
12. Ability to stay busy during quiet times in front, e.g. sort paperwork, collate mail, encounter data.
13. Adhere to company policy regarding unauthorized use of Internet for personal gains during work hours.
14. Any other projects as requested by administration.
15. Know location of Policy and Procedure and Communication books and be familiar with contents.
16. Fold and stuff all approved and denial letter for authorization department
17. Fold and stuff all claims checks and mail by next day
18. Sort/Date Stamp all incoming mail and faxes and distribute to responsible party
19. Date Stamp all billing claims and ling in daily claim log
20. Assist Customer Service as needed
21. Maintain break-room supplies
22. Distribute paper to all departments on a weekly basis
23. Mail net zero EOB on a weekly basis
24. Responsible for all outgoing mail
25. Other duties as assigned
We offer a full benefits package which includes employer paid medical, pharmacy and dental benefits. We offer a generous PTO package, 401k Retirement Savings, Life Insurance, Flexible Spending Account (FSA), Tuition Reimbursement & Licensed Renewal Fees for our clinical staff.
Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.


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