Customer Service Repr


The Lenny Krayzelburg Swim Academy is looking for a Customer Service Representative for their West Hills location.

If you have a friendly, professional, upbeat personality and enjoy assisting people in a fun environment then this may be the perfect opportunity for you. Our indoor facility operates year round and provides excellent swim instruction to students of all ages. We offer private and group lessons with the majority of students between the ages of 3-10, parent-tot lessons for infants, as well as adult lessons.

We are looking for a reliable, responsible individual who is self-motivated and capable of taking the initiative to handle a variety of responsibilities. Someone who provides excellent customer service to our clients, greeting them with a friendly, welcoming demeanor at all times, but also:

- Assists in scheduling clients.

- Handles high call volume, while multi-tasking.

- Handling financial transactions.

- Proficient in Microsoft Office.

- Ability to learn or has previous experience with scheduling software.

- Introduces new clients to our facility and assist with identifying their instructor.

- Assists in answering clients' questions in person and over the phone.

- Strong attention to detail.

- Handle details with better than average accuracy.

- Organized and analytical.

- Training is provided.

This is a long-term position with part time hours and room for growth.

Most shifts will be morning, or late afternoon. Interested candidates are required to work at least 1 weekend day. Starting hours are approximately 15-30 hours per week.

Interested applicants should submit a resume and cover letter and meet the following criteria:

- Are willing to learn scheduling software.

- Must be a team player and take constructive criticism well.

- Has a professional phone and e-mail etiquette.

- QWERTY keyboard knowledge is mandatory, and typing speed of at least 45 wpm.

- Good communication and customer service skills are mandatory.

For more information, check out our website at www.lennykswim.com.

Required education: High school or equivalent

Job Type: Part-time

Salary: $13.25 /hour

. Requirements:


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